Research Services

Maru/HUB is a break-through market research platform that brings together leading technology, research experts and quality, known respondents in one ecosystem.

We don’t limit access to our technology or our people. Instead we give you the power to choose.

Our fully flexible service model empowers you to design research projects to your exact business needs and budget by accessing our robust suite of market research tools. Our global team of insights experts can support on any part of the process; from survey design through to analysis and insight storytelling.

Self-serve

manage all aspects of your insight programs in one platform

Assisted-serve

utilize research guidance and insight support to design surveys, manage deployment or conduct in-depth analysis

Full-service

work in partnership to deliver actionable insights supported by deep sector expertise

Survey design

Capture a holistic understanding of consumer response.

Our researchers have been designing global market research surveys for over twenty years. Tell us your biggest business challenge and we’ll create for you the ideal survey design. We’ll combine qualitative and quantitative survey techniques with System 1 and System 2 feedback approaches to help you uncover how your customers and target audiences Feel, Behave and Think.
We are also experts in respondent engagement. Maru/HUB’s survey platform supports over 35 different question designs. We’ll advise on all aspects of creating surveys, including the best survey layouts and question wording that yield the greatest insights and results.

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Expert research data analysis

Uncover the insights you need to make smarter decisions.

Our team of experts advise on data collection and dig deep into your results, performing complex analysis to uncover valuable insights.
We understand the difference between rational System 2 feedback and subconscious System 1 responses to uncover the insights you and your business need to make better, smarter, more commercial decision-making.
We are also fantastic storytellers. We can take your results and prepare and share insights presentations that engage with your most senior stakeholders and compel change.

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Project management

We know you don’t always have the time or resource to execute projects yourself.

Our team is here when you need us the most, as an extension to your team and resources. We can manage any aspect of your project requirements, from surveys creation and set-up to execution and deployment. Maru/HUB’s collaboration tools, project management dashboard and real-time alerts ensure you’ll always stay up to date with actions and progress.