Types of Research Solutions Capabilities Panel Communities Enterprise Show All

Authoring

Truly understand your customers with an advanced survey capability built only for the experienced or the brave

Enhanced research options, including explicit and implicit measurement Complex routing options for in-depth surveys Integrated analysis and reporting tools to uncover actionable insight, fast

Our advanced Authoring platform has been powering global customer feedback for two decades. Designed for experienced researchers with multiple question types, complex routing options and integrated analysis and reporting tools, Authoring offers complete flexibility, allowing you to design and analyze surveys and feedback to address your most pressing business challenges. Capture feedback from customers or hear from key segments with our direct integration to thousands of profiled global respondents with Maru.

Our advanced insight platform is ideal for experienced researchers looking to dig deeper into how customers think, behave and feel and is perfect for;

Assessing and analyzing market size, share and opportunity
Profiling and segmentation
Customer intention and path-to-purchase
Customer attitudes and expectations
Post-experience feedback, including customer service channels
Loyalty and retention
Habits and uses
Brand trackers
Product and brand positioning

Advanced survey platform for experienced researchers
Integrated Maru/HUB analysis and reporting tools
Bespoke questionnaire design tailored to individual business challenges and objectives
Various question types available, including advanced research methodologies
Flexible and engaging layout options to drive quality results
Complex routing options to capture the right feedback from the right customers whilst maintaining a superior respondent experience
Flexible research deployment options, including direct social media integration, personalized email templates and QR code generator

Bespoke and flexible questionnaire design with over 35 question types and layouts
Premium question options available, including implicit measurement and virtual email or direct mail stimulus testing
Complex routing available to dig deeper into customer feedback
Secure customer contact upload with integrated email deployment
General population respondents with advanced targeting options
Direct social media deployment to Facebook, LinkedIn and Twitter
Secure QR code or URL generator
Mobile-friendly survey design as standard
Direct integration to Maru/HUB Analysis and Reporting
Flexible training and supporting available, including focused workshops